Frequently Asked Questions

Our kits are grouped by category — Lab Kits, DIY Kits, Mechanical, Electronics and IoT — and each product page lists the recommended grade level and difficulty. If you're unsure, use the Enquiry form on any kit page or contact our team and we'll recommend a starting point.

Yes. Schools and institutions ordering multiple kits or setting up a full lab can request bulk pricing through the Contact page or by reaching out directly — our team will prepare a custom quote.

We support Cash on Delivery (COD) as well as secure online payment. Your order summary at checkout will show GST and shipping before you confirm payment.

Most kits ship within 2-3 business days of order confirmation. Delivery timelines depend on your location and are shown at checkout before you place the order.

Yes — once your order ships, you can track its status from My Orders in your dashboard.

Most courses include a certificate of completion, shown clearly on the course details page. Requirements (attendance, project submission, etc.) vary by course.

Open the workshop from the Workshops page and use the Register button. Paid workshops will prompt for payment; free workshops confirm your seat immediately, subject to availability.

Yes — our Solutions pages (AI Lab, Robotics Lab, STEM Lab, and more) cover full lab setups for schools and colleges. Reach out via the Contact page and our team will guide you through planning, equipment and training.

Use the "Forgot password?" link on the login page. We'll email you a reset link that's valid for one hour.